DROPVX / Smart cycling components
Support
A good ride starts with the right information.
Questions about DROPVX ONE, bicycle compatibility or future availability? Get in touch with our team.
Frequently asked questions
What is DROPVX ONE?
DROPVX ONE is a wireless dropper seatpost being developed for everyday urban riding. It is designed to let the rider adjust saddle height using a handlebar control.
Is DROPVX ONE available to buy?
The product is coming soon. Confirmed specifications, pricing and market availability will be announced on this website.
Will it fit my bicycle?
Compatibility has not yet been confirmed for individual bicycles. Send us your bicycle brand, model, model year, existing seatpost diameter and photographs of your current setup. A bicycle professional can help identify these details.
Where can I find installation instructions?
The final manual and setup information will be added when available. Please contact us if you need information about a development or test unit.
How do I ask for technical support?
Email info@dropvx.com with your contact details, product identification if available, a description of your question and relevant photos. If a retailer supplied the product, include their name.
I am a bicycle retailer. Who should I contact?
Visit our retailer page and tell us about your store and market.